If you'd like to learn more about engaging me to: (1) guide you in developing a customer experience strategy through listening and understanding your customers, (2) speak at your event or to host a webinar, (3) write various types of content for your organization, or (4) discover other ways that I can help you, please contact me through any of the channels below.

Email: cxjourney (at)

Twitter: @annettefranz 

Twitter: @cxjourney




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